M2I in Action Design Lab: Three additional programs (Next Step, Housing, and LDVP) are currently working with Ryan Jahn to learn human-centered design skills that can be applied to improve their programs. Data Lab: In August, the Data & Evaluation Team lead the CDL Program through the first data lab. Data Lab is being piloted to complement Design Labs, and particularly focus on a program's data and performance management strategy, to make sure each program has clear mission statements, outcomes and data tracking tools to increase client outcomes and impact. Stay tuned for more information on how it went! Conversion Funnels: Thanks to the Directors and their teams for recently completing the FY19 Conversion Funnels for their programs! We had great conversations about the impact that programs are having, and ways to continue to improve in FY20. Teams are setting stretch goals to increase their conversion rate and positive impact on clients, so look out for communication from your program leadership to get involved in testing some ideas in FY20! M2I Scorecard: We're working on an M2I FY20 Scorecard that will allow us to track the primary outcomes we're striving to achieve through M2I, as well as our progress towards each of those goals. Goals include increasing flexible funding, impact (measured by conversion rates), the amount of staff and programs participating in Design Lab, and more! Stay tuned for a draft scorecard in the coming months so we can measure our progress and keep moving M2I forward! | 
